Terms of service

Your agreement with Morrow

These terms describe the Morrow service operated by Aleksander Jørgensen and Maksim Polupanov. You must be authorized to act for the business whose workspace and accounts you connect. Any written order or service agreement specifies your purchased scope and any separately agreed commercial terms. Contact hello@morrowsocial.com with questions before starting.

What your employee can do

Morrow supports marketing research, business knowledge, creative and campaign preparation, booking pages, CRM workflows, analysis and conversation. The available actions depend on your connected accounts, permissions, provider availability and purchased scope. Full website rebuilds, custom tools and separately scoped projects require an agreed brief and price.

You set goals, supply accurate business information and choose authorized team members. You are responsible for the rights to supplied materials, the accuracy of offers and treatment claims, required disclosures, customer consent and the legality of your marketing. Do not upload patient medical records or use Morrow for medical diagnosis or treatment decisions.

Approvals and autonomy

Ad and campaign changes are prepared for accept, refine or reject review. Approved actions can be executed through your connected account. Spend adjustments may run automatically within the budget permissions you configure. Check your limits and campaign accounts carefully. Revoking access prevents future authorized use; it does not reverse actions already completed at a provider.

AI answers, forecasts and research can be wrong or incomplete. Review material business decisions and claims before relying on them. Competitor observations, example campaigns and historical team results are not evidence of your future campaign performance.

Price, billing and cancellation

The advertised Morrow subscription is US$397 per month, with advertising spend separate. Your checkout or written agreement confirms the recurring price, currency, applicable taxes and any additional services before you pay. Advertising platforms charge advertising spend through your connected account. Extra work or additional charges require agreement.

You can manage an active subscription and request cancellation through the billing portal in your workspace, or contact us for help. The portal displays when cancellation takes effect. Cancellation does not delete your account or automatically stop campaigns that remain active in an advertising platform; review and pause those campaigns separately.

The minimum 3× return guarantee

The advertised offer is a minimum of $3 in attributed revenue for every $1 of ad spend, or no Morrow fee under the agreed guarantee. The measurement period, revenue attribution, eligibility and fee-waiver process must be agreed in writing before you start. These general terms do not invent those conditions or replace your written guarantee. Ask for that agreement before purchasing under the guarantee.

Your content and connected accounts

You keep your rights in the materials you provide. You permit Morrow and its service providers to process those materials as needed to deliver your requested work. Rights in AI-generated output depend on applicable law and the underlying materials; we do not promise that an output is unique or automatically free of third-party rights.

Only connect accounts you are authorized to use. Keep credentials secure and use workspace roles appropriately. Provider rules continue to apply to ads, messaging, billing and other connected actions. Do not use Morrow to send unlawful messages, evade account restrictions, infringe rights or access another party’s private information.

Service interruptions and ending access

Provider outages, permission changes and uncertain delivery can interrupt work. Morrow records available action outcomes and may require reconciliation before a retry. Contact us if a result is unclear. We may suspend affected access to address abuse, unauthorized use or a security incident, and will explain the issue where we can. Records needed to resolve disputes or meet legal duties may remain after access ends, as described in the privacy policy.

Nothing in these terms limits rights or remedies that cannot lawfully be excluded. If something goes wrong, contact hello@morrowsocial.com so we can investigate and work toward a resolution.

Changes and contact

We will communicate material changes affecting your service before they take effect where required. Changes to a purchased scope, price or written guarantee need the applicable notice or agreement. The operators and contact above remain your point of contact for this service.